Support and Help

We are here to ensure your experience on Pipi Learning Cove is smooth and productive.

Troubleshooting Common Issues

I didn't receive my Magic Link

• Check Spam: Sometimes automated emails end up in the Spam or Junk folder.
• Wait a moment: Email delivery can occasionally take a minute or two.
• Resend: If you still haven't received it, go back to the login page and request a new link.

I can't access a course I bought

• Ensure you are logged in with the same email address you used for the purchase.
• Check your Dashboard to see if the course card appears.
• If the issue persists, contact support with your transaction details.

Contacting Support

If you need further assistance with your account, billing, or course content, please contact your school administrator or the Pipi Learning Cove support team directly via the contact information provided in your enrollment confirmation email.